Contact Us

At Novora Smart Living, every interaction matters. Whether you have a question about an order, need guidance on one of our products, or simply want to connect — our team is here to help with the same care and precision we put into every product we offer.

Reach Us

📞 Phone: +1 (424) 539-5584

✉ Email: support@novorahomestore.com

We aim to respond to all enquiries within 24–48 business hours.

Support Hours

Monday – Friday 9:00 AM – 6:00 PM EST
Saturday 10:00 AM – 2:00 PM EST
Sunday & Public Holidays Closed

Before You Write to Us

To help us serve you faster, please have the following ready:

  • Your order number
  • Your full name and email address
  • A clear description of your enquiry
  • Photos or videos (if related to a product issue)

Quick Answers

Many questions about shipping, returns, payments, and orders are answered on our FAQ page. We recommend checking there first for the fastest resolution.

"Elevating your home is our passion. Serving you is our privilege."
— The Novora Team